Privacy Policy

Effective Date: 01/11/2024

Menuvate ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect the information provided by users of our platform ("Website"). By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We design our platform to operate with minimal data collection, focusing on customer privacy. The type of information we collect varies based on how you use our platform:

1.1 Information from Customers

• No Personal Information Required: Customers do not need to create accounts or provide personal details (such as names, email addresses, or phone numbers) to use the platform.
• Order Information: When customers place an order, the details (e.g., menu items, quantity, and total cost) are directly sent to the restaurant.

1.2 Information from Restaurants

We collect and store the following information from restaurants to facilitate platform functionality:

• Business name and contact information.
• Menu details, pricing, and availability.
• Order history and performance metrics.

1.3 Automatically Collected Information

When you access the Website, certain non-personal information may be collected automatically, including:

• IP address, browser type, and device information.
• Usage statistics and website traffic data.

2. How We Use Information

We use the collected information to:

• Facilitate menu display and order processing.
• Provide restaurants with access to their dashboards for managing menus and orders.
• Monitor platform performance and improve our services.
• Ensure compliance with legal and regulatory obligations.

3. Sharing Information

We do not sell or rent your data to third parties. However, we may share information in the following circumstances:

3.1 With Restaurants

Order details (excluding personal customer information, since it is not collected) are shared directly with the restaurant where the order is placed.

3.2 With Service Providers

We may engage third-party service providers to assist with:

• Payment processing (if applicable).
• Hosting and maintaining the platform.
• Analytics to improve platform performance.

These providers are bound by confidentiality agreements and are only permitted to use your data for the purposes specified.

3.3 Legal Requirements

We may disclose information if required to comply with legal obligations or protect our rights, property, or the safety of our users.

4. Data Storage and Security

We implement industry-standard measures to protect the data we collect.

• Encryption: Sensitive information is encrypted during transmission.
• Access Control: Only authorized personnel have access to restaurant data stored on our servers.
• Data Retention: Data is retained only as long as necessary to fulfill operational or legal requirements.

5. Customer Privacy

As customers do not provide personal information, Menuvate ensures complete anonymity when using our platform. Any customer-related data, such as order details, is associated only with the restaurant and not tied to the individual.

6. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance the Website experience. These may include:

• Essential Cookies: Necessary for the Website's core functionality.
• Performance Cookies: Used to gather anonymized data about website performance and usage.

You can disable cookies through your browser settings, though this may affect your experience on the Website.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete any personal information we have collected (not applicable to customers as no personal data is stored).
• Opt out of cookies or tracking technologies.
• Lodge a complaint with a data protection authority.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on the Website, and significant changes will be communicated to users via appropriate channels.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@menuvate.com